The Utility Billing Office portion of the Utility Billing Department is responsible for the accurate billing of all water and electric meters within the service area; which currently consists of approximately 9,000 meters. This portion of the team handles new service applications, incoming calls and emails, payment processing, and billing for all customers.
It is the goal of the office staff to accurately bill each customer, correctly process payments, and approve new applications for service as set forth by the City of Granbury ordinances. We also want to deliver exceptional service to customers in a timely manner
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